Privacy Policy

Privacy Policy

Last updated: December 12, 2025.

dollcini.hu is committed to protecting your personal data. This privacy statement informs you how we collect, use, and protect the information you provide when you use our website and services.

1. Data Controller

The dollcini.hu online store's official data controller for personal data collected is:

  • Company name: Dollcini Hungary Kft.
  • Contact email for privacy matters: info@dollcini.hu

2. What Data Do We Collect?

To ensure the shopping experience, we may collect the following data:

  • Personal identification data: Name, shipping address, billing address, email address, phone number.
  • Transaction data: Details of purchased products, order date and amount. (We do not store card details; these are handled by secure payment providers.)
  • Technical data: IP address, browser type, time spent on the website, pages viewed (in anonymized form, to improve the user experience).

3. Why Do We Collect Data?

We use your data for the following purposes:

  • Order fulfillment: Processing, shipping, and invoicing orders.
  • Customer service: Answering your questions and providing assistance.
  • Marketing communications: We send newsletters about promotions and new items only with your prior consent.
  • Website improvement: Improving the user experience and optimizing our services.

4. Data Transfers to Third Parties

To fulfill orders and provide services, we may share your data with our trusted partners:

  • Courier services (GLS, MPL): Shipping information necessary for package delivery.
  • Payment Providers (Shopify Payments, OTP SimplePay): Handling secure online payment transactions.
  • Marketing and Analytics Platforms (Google, Meta): Measuring the effectiveness of our ads based on anonymized data.

Our partners also comply with strict data protection requirements.

5. Your Rights

You have the right at any time to:

  • Request information about the processing of your personal data.
  • Request correction or completion of your data.
  • Request the deletion of your data ("right to be forgotten").
  • Object to the processing of your personal data.

You can exercise these rights at info@dollcini.hu email address.